Terms and conditions of service



This document sets out the conditions which govern the purchase of products on this web site (WWW.PUERTASPARACHIMENEAS.COM), hereinafter "conditions". Please read carefully these conditions, together with our privacy and cookies policy. To place an order through this website, you agree to be bound by these terms and conditions.

These conditions may be modified. It is your responsibility to read them regularly, as applicable to your order are those that are in force at the time of the order.

If you have any questions regarding our terms and conditions, please contact us through our contact form or by sending an e-mail to: info@hotfiredoor.com

Our data

The sale of items through this web site, is carried out by Ferrogon Metal slu with tax. B-66440835, registered company in Spain.

Treatment of the data provided

The personal data provided by you when you place the order, will be treated pursuant to the provisions of the privacy policy of this website. The purpose of the processing is the processing of your order and in no case will be transferred to third parties without your consent.

The order procedure

To place an order, shall follow the procedure of purchase online and make click on "Authorise payment". After this, you will receive an email acknowledging receipt of your order (the "order confirmation"). In addition, we will inform you by e-mail that the product is being sent (the "dispatch confirmation").

Coverage and availability of products

The offered products are distributed from Spain.

All orders are subject to the availability of the products. If any difficulties in terms of the supply of products or items are not in stock, we will refund any amount could you have paid.

Price and payment

The website prices include VAT and do not include shipping charges, which will be added to the total amount.

Prices may change at any time, but (except as provided above) possible changes will not affect orders with respect to which we have already sent a confirmation of order, except orders subject to special conditions.

Once you have selected all the items that you want to buy, these will be added to your cart and the next step will be to process the order and make the payment. To do this, you must follow the steps of the buying process, filling or by checking the information that prompted at every step. Also, during the buying process, before making the payment, you can modify the data of your order.

You can use as a means of payment cards Visa, Mastercard, American Express, PayPal and bank transfer.

To minimize the risk of unauthorized access, data of your credit card is encrypted. Once we receive your order, we will do a pre-authorization on your card to ensure there are sufficient funds to complete the transaction. The charge on your card will be when your order leaves our warehouse. If your method of payment is Paypal, the charge will be at the time us to confirm the order.

When you click on "Authorise payment" you are confirming that the credit card is yours or is the legitimate holder of the gift card or credit card.

Credit cards will be subject to checks and authorization by the authority of the same, but if that entity does not authorize the payment, we will not be responsible for any delay or failure of delivery and not we formalize any contract with you.

Tax billing and value added

In accordance with the provisions of article 68 of the law 37/1992 of 28 December, the value added tax, delivery of items shall be located in the territory of application of the VAT if the delivery address is in Spanish territory except Canary Islands, Ceuta and Melilla Spanish. The applicable VAT rate will be the legally applicable at each time according to the specific article in question.

Orders with destination Canary Islands, Ceuta and Melilla, the deliveries will be VAT exempt by application of the provisions of article 21 of law 37/1992, without prejudice to the application of taxes and related tariffs in accordance with the regulations in force in each of these territories.

You expressly authorize us to issue the invoice in electronic form, but you can tell us at any time their willingness to receive an invoice on paper, in which case we will issue and send you the invoice in this format.


They shall be fixed at the time of making the order, the amount of shipping costs.

Liability and Disclaimer

Unless expressly otherwise provided in these terms, our liability in connection with any product purchased on our website will be strictly limited to the purchase price of that product.

In this sense, if you hire as consumer / user, we are obliged to give articles that are in conformity with the contract, responding to you for any lack of conformity which exists at the time of delivery of the product. Means that products are in conformity with the contract provided that (i) they comply with the description given by us and possess the qualities that we have presented in this web site, (ii) they are suitable for applications that ordinarily are intended for products of the same type and (iii) submit the quality and regular performance of a product of the same type which are founded expected.

Partial nullity

If any of these terms and conditions or any provision of a contract be declared null and void by firm decision issued by the competent authority, the remaining terms and conditions shall remain in force, unless they are affected by the Declaration of invalidity.

Applicable legislation and jurisdiction

The use of our website and contracts for the purchase of products through this website shall be governed by Spanish law.

Any dispute arising out of or relates with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the courts and tribunals of Cerdanyola del Vallès.

If you are contracting as a consumer, nothing in this clause shall affect rights such as le econoce legislation


The warranty is extended to all countries where this product is distributed by Ferrogón Metal SLU.

Warranty Coverage:

  •       The warranty is for a period of two years from the moment the product is delivered.
  •       The conformity of the product is guaranteed according to the use for which it is intended.

Within the warranty period we will rectify without any charge any defect in the operation of the door, glass or accessory due to its manufacture by replacing parts or providing new product, provided that the option chosen is feasible and is not economically disproportionate according to our criteria.


Nullity of the guarantee:

This warranty will not be valid in cases of: misuse, improper use of the product, for improper handling of the product by an unauthorized person, for the deterioration of the product due to external agents such as water, excess fire or other harmful chemical products , obstructive or corrosive, due to improper maintenance, lack of cleanliness, the use of spare parts or non-original parts of the brand.

Likewise, glass breakage caused by improper installation of the door or products that have not been paid as stated in the conditions of sale will not be covered.

Failure to respect the conditions of sale: non-payment, return of payment will automatically void the product guarantees.

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