PRIVACY POLICY
FERROGÓN METAL, S.L.U. (hereinafter, HOTFIREDOOR) aims to respect the privacy of its users and protect the personal data that they may provide to HOTFIREDOOR.
In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter, LOPDGDD) and the General Data Protection Regulation of the European Union (hereinafter, GDPR), this data collection work will be governed by the terms described below:
Information on the data controller, the collection, purpose, legal basis and retention period of personal data
This privacy policy contains all the information regarding the processing of personal data by HOTFIREDOOR. As a demonstration of our commitment to data protection regulations, HOTFIREDOOR makes this privacy policy information permanently available to users on this website.
FERROGÓN METAL, S.L.U. (hereinafter, HOTFIREDOOR) NIF: B-66.440.835 Santa Anna Street, 127 Cerdanyola del Vallès (08290 - Barcelona) www.puertasparachimeneas.com |
Depending on the user's use of this website, HOTFIREDOOR will need to process personal data, which, in general, will be the following:
- Identifying information (e.g., name, surname, language, contact information, etc.).
- Financial and transactional information (e.g., payment or card details, information about your purchases, orders, returns, etc.).
- Connection, location and navigation data (in case of interacting with us from your mobile phone, for example).
- Commercial information (for example, if the user subscribes to our newsletter).
- Data on tastes and preferences.
HOTFIREDOOR reminds you that some of the personal data requested to grant access to any of the functionalities or services of this website will bemandatorysince they are essential to provide the service, give access to the functionality in question, or manage the reason for your contact and process it at an administrative level.
Depending on how the user interacts with this website, personal data will be processed for the following purposes:purposes:
PURPOSE | INFORMATION |
MANAGE REGISTRATION ON THE WEBSITE | If the user chooses to register, their data will be processed for unique identification on the platform and to grant access to its various features, including the private area, contracted products and services, invoices, promotions, and to manage contact and billing information. The user can cancel their account by contacting HOTFIREDOOR via email.info@hotfiredoor.com.
The user is informed that it is an essential condition to be of legal age (eighteen years old) or have the legally recognized capacity to act in order to register as a user. |
DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE CONTRACTUAL RELATIONSHIP BETWEEN USER AND HOTFIREDOOR | This purpose includes the processing of data for:
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CUSTOMER SERVICE | To process only the personal data strictly necessary to manage or resolve the query, request or petition made by the user. |
MARKETING | Personal data will be processed for:
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QUALITY SURVEYS | Sending quality surveys about the products or services provided. |
The user is responsible, in any case, for the accuracy of the data provided. Otherwise, HOTFIREDOOR may exclude the user from the services for which they have provided false data, without prejudice to any other legally applicable actions.
The legal basis that allows the processing of personal data provided by the user will be governed by the provisions of the following table:
PURPOSE | LEGAL BASIS |
MANAGE REGISTRATION ON THE WEBSITE | The legal basis for processing personal data for user registration on this website is the execution of the terms and conditions that govern the use of this platform. In order for the user to register on this website, it is necessary to process personal data. Otherwise, this service cannot be provided.
If the user chooses to register through a social network, the legal basis for processing personal data is consent. Consent is given when the user authorizes the transfer of data stored on the social network upon registering on this website.
In the event that the data provided by the user are contact details of individual entrepreneurs and self-employed professionals, the legal basis for the processing is the execution of the terms and conditions that regulate the use of this platform and, subsidiarily, the legitimate interest, as stipulated in Article 19 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, in relation to Article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016. |
DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE CONTRACTUAL RELATIONSHIP BETWEEN USER AND HOTFIREDOOR | The processing of personal data is necessary for the execution of the contract governing the provision of HOTFIREDOOR services or products.
During the payment process for contracted services or products, the user has the option to save their payment details (card information) for future purchases. In this case, the legal basis for processing this data is the user's consent.
In the event that the data provided by the user are contact details of individual entrepreneurs and self-employed professionals, the legal basis for the processing is the execution of the terms and conditions that regulate the use of this platform and, subsidiarily, the legitimate interest, as stipulated in Article 19 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, in relation to Article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016.
HOTFIREDOOR has a legitimate interest in carrying out as many checks as it deems necessary to detect and prevent potential fraud during the performance of the contract. This processing is necessary to monitor payment for a service or product in order to protect against fraud attempts. |
CUSTOMER SERVICE | When the user contacts us through any form enabled through this website or through any other means of contact advertised on this website, the legal basis for the processing is the user's consent.
In turn, HOTFIREDOOR has a legitimate interest in addressing requests, queries or questions raised by the user, whether through this website or through any existing means of contact with the company, including social networks in which HOTFIREDOOR is present.
If the user's contact with HOTFIREDOOR is made by virtue of the exercise of rights protected by any legal provision, including claims or queries related to HOTFIREDOOR's services or products, the legal basis governing such processing is compliance with legal obligations.
In the event that the data provided by the user are contact details of individual entrepreneurs and self-employed professionals, the legal basis for the processing is legitimate interest, as stipulated in Article 19 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, in relation to Article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016. |
MARKETING | The legal basis for processing personal data for the purposes described in the marketing purpose is the user's consent.
In the event of a prior contractual relationship with the user, provided that HOTFIREDOOR has lawfully obtained the recipient's contact details and uses them to send commercial communications regarding products or services of its own company that are similar to those initially contracted by the client, the legal basis for the processing will be based on the legitimate interest, with special reference to the provisions of section two of article 21 of Law 34/2002, of July 11, on information society services and electronic commerce.
In the event that the data provided by the user are contact details of individual entrepreneurs and self-employed professionals, the legal basis for the processing is legitimate interest, as stipulated in Article 19 of Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, in relation to Article 6.1.f) of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016. |
QUALITY SURVEYS | HOTFIREDOOR has a legitimate interest in conducting quality surveys of users, in order to analyze user satisfaction with this website, the quality of customer service or about the products and/or services contracted. |
The retention period for personal data will depend on the purposes for which it was collected:
PURPOSE | STORAGE PERIOD |
MANAGE REGISTRATION ON THE WEBSITE | The personal data processed will be kept for as long as the user maintains their status as a registered user, that is, until the user informs us to unsubscribe. |
DEVELOPMENT, COMPLIANCE AND EXECUTION OF THE CONTRACTUAL RELATIONSHIP BETWEEN USER AND HOTFIREDOOR | Personal data processed for this purpose will be kept for the time necessary to manage the contractual relationship, including possible returns, complaints or claims associated with the purchase of the product and/or service.
If the user decides to save payment details for future purchases, personal data will be kept until the user decides to delete it. |
CUSTOMER SERVICE | Personal data processed for this purpose will be kept for as long as necessary to address the query, request or petition made by the user. |
MARKETING | Personal data processed for this purpose will be kept until the user expresses their wish to stop receiving commercial communications.
In the case of Newsletters, the user can unsubscribe from the service at any time by clicking the link that appears at the end of the update message they receive in their email. |
QUALITY SURVEYS | Personal data processed for this purpose will be kept for the time necessary to carry out the appropriate actions to improve our service, our products or the usability of this website, depending on the reason for the survey, or until HOTFIREDOOR anonymizes the data collected. |
Users are hereby informed that HOTFIREDOOR will retain their personal data, duly blocked, for the period during which civil, commercial, administrative, criminal, or tax liabilities may arise, in compliance with applicable regulations and until such liabilities have expired. Once these periods have elapsed, the personal data will be deleted.
In order to provide the service and fulfill our obligations, we may need to share your personal data with other parties. This data processing will be carried out as follows:
- Access by Data Processors:We allow access to your data to service providers who act as our Data Processors, under our instructions and with a contract that guarantees security. The categories of these providers are:
- Technology and hosting service providers (hosting).
- Customer service providers.
- Marketing and advertising service collaborators.
- Transport and logistics companies.
- Hotfiredoor management service providers.
- Communication of data to other Data Controllers:We will share your data with other entities who will process it for their own purposes, only when strictly necessary:
- For payment managementTo financial institutions and payment gateways. This communication is essential for the execution of the contract.
- By legal obligation: To Public Administrations, Courts or Tribunals when a law obliges us to do so.
- With your explicit consent: To any other entity, provided that you have given us your prior consent.
For the provision of the service, the Company may contract the services of technology providers (processors) located in countries outside the European Economic Area (EEA).
In these cases, the Company will ensure that such transfers are carried out under one of the appropriate safeguards provided for in the GDPR, such as the signing of Standard Contractual Clauses (SCCs) approved by the European Commission, guaranteeing a level of protection equivalent to the European level.
The User can request more information about these guarantees through the enabled contact channels.
Users' rights
Users who have provided personal data for processing by HOTFIREDOOR have the following rights:
RIGHT OF ACCESS | The user has the right to obtain confirmation from HOTFIREDOOR as to whether or not personal data concerning him or her is being processed, and to access the personal data held by HOTFIREDOOR. |
RIGHT OF RECTIFICATION | The user has the right to request that HOTFIREDOOR correct any inaccurate data concerning them. They also have the right to have incomplete personal data completed, including by providing a supplementary statement. |
RIGHT OF ERASURE/RIGHT TO BE FORGOTTEN | The user will have the right to have HOTFIREDOOR delete personal data concerning him or her, always taking into account the requirements established in current legislation. |
RIGHT OF LIMITATION | The user will have the right to request HOTFIREDOOR to limit the processing of personal data, always taking into account the requirements established in current legislation. |
RIGHT TO PORTABILITY | The user will have the right to receive from HOTFIREDOOR the personal data concerning him or her in a structured, commonly used and machine-readable format, and to transmit it to another controller when the processing is based on consent or a contract, and is carried out by automated means. |
RIGHT OF OBJECTION | The user has the right to object to HOTFIREDOOR processing their personal data when such processing is based on public or legitimate interest. In such cases, HOTFIREDOOR will cease processing the data, except for compelling legitimate grounds or for the establishment, exercise, or defense of legal claims. |
AUTOMATED INDIVIDUAL DECISIONS | The user shall have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, always taking into account the requirements established in current legislation. |
RIGHT TO FILE A COMPLAINT | The user has the right to file a complaint with theSpanish Data Protection AgencyIf you believe that the rights set out above in this privacy policy are being violated or if you believe that the processing of personal data concerning you infringes Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights. |
The user or their legal or voluntary representative, proving their identity and the appropriate power of representation, may exercise the rights described above by sending a written communication to the email addressrgpd@ferrogon.com.
Social networks
HOTFIREDOOR is present on the main social media platforms: Facebook, YouTube, and Instagram. For this reason, it assumes the role of Data Controller for the data shared on its profiles derived from friends, likes, followers, comments, pines, etc.
The user expressly agrees to be subject to the conditions and terms that, in matters of privacy, are provided by the different social networks or platforms where HOTFIREDOOR is present, authorizing it to use the means that the same networks allow it to inform users about the different activities and services it carries out.
Minors
Children under 14 years of age may not use the services available hereinwebsitewithout the prior authorization of their parents, guardians or legal representatives, who will be solely responsible for all actions taken through thiswebsiteby the minors in their care, including completing the forms with the personal data of said minors and, where appropriate, marking the boxes that accompany them.
In this regard, and insofar as HOTFIREDOOR has no ability to verify whether users are minors or not, it will be the responsibility of parents, guardians, or legal representatives to implement the necessary mechanisms to prevent minors from accessing this site.websiteand/or provide personal data without its supervision, HOTFIREDOOR accepts no responsibility in this regard.
Security applied to personal data
In order to guarantee the security and integrity of the personal data provided, HOTFIREDOOR has adopted the necessary technical and organizational measures to prevent the loss of data, as well as unauthorized processing or access by third parties, as stipulated by current legislation on the matter and taking into account the state of technology and the nature of the data stored.
Changes to the privacy policy
This Privacy Policy may be updated at any time based on the needs of the website and future legislative changes in privacy matters, with HOTFIREDOOR reserving this right exclusively.
Should such a modification be made, HOTFIREDOOR will inform the user of the changes if they are significant to their privacy, so that they can review the changes and consider objecting to the processing of their personal data or unsubscribing from any service or feature. In any case, if consent is required for the processing of personal data for purposes other than those outlined in this privacy policy, the user's consent will be requested in accordance with the provisions of the data protection regulations in force at any given time.
Contact HOTFIREDOOR
Santa Anna Street, 127
Cerdanyola del Vallès (08290 - Barcelona)
Tel. 93.692.45.60
Last modified: April 20, 2026
HotfireDoor
127 Santa Anna Street, Cerdanyola del Vallès, 08290, Barcelona - Spain
Monday to Friday - 9 a.m. to 2 p.m. and from 3 p.m. to 6 p.m.
34 644 777 969