Frequently Asked Questions

No. The vitroceramic glass is heat-resistant and can withstand temperatures up to 900°C. However, it can be damaged by physical impact or strong pressure.

Yes. Heat radiates through the glass, so it can become hot enough to cause burns.

No. The glass must be cleaned regularly to maintain its appearance and functionality.

There are commercial products specifically designed for cleaning fireplace glass, available in most supermarkets and specialized stores.

The door opens to approximately 110 degrees.

Yes. All of our doors include an adjustable air intake to control the fire's intensity and the oxygen supply.

No. In fact, the opposite is true. Closed wood-burning fireplaces offer an efficiency of 60% to 80%, compared to just 15% for open fireplaces.

Heat is transmitted through the vitroceramic glass and radiates into the room where the fireplace is installed.

No. The installation kit is included with the purchase of the door.

Yes. It comes with a 2-year warranty against manufacturing defects. This does not cover damage due to improper use, negligence, or normal wear and tear.

When lighting the fire, the flue may be filled with cold air that blocks the smoke. If you close the door right after lighting the fire, smoke may fill the cavity and escape through the joints. Leave the door open until the fire creates an updraft that clears the cold air.

Yes, if the door is closed too soon after lighting, smoke may accumulate and leak through the joints.

The burner is a separate accessory that keeps the embers alive and well-ventilated. It also allows ashes to fall into a drawer, making cleanup easier.

Make sure the damper is fully open before lighting the fire. This ensures proper airflow and efficient combustion.

Yes. It’s recommended to clean the fireplace before installation and then once a year. Over time, soot, creosote, and other flammable residues can build up in the chimney and pose a fire risk.

Yes. Installing a door can reduce wood usage by approximately 20% to 30%.

Yes. The closed door acts as a physical barrier, preventing smoke from escaping into the room and significantly reducing smoke odors.

The swivel grill is an optional stainless steel accessory mounted to one side inside the fireplace. It can be easily attached or removed, allowing you to cook over the embers and enjoy dual functionality.

Yes. The door leaf can be easily removed thanks to its pivoting system.

Yes. You can find all available replacement parts and accessories in our online store.

We only offer this service in the province of Barcelona. However, installation is simple and does not require a professional.

Yes. Accurate measurements are essential. We will take care of providing the necessary margins during production.